Effective Date: 31 December 2024

At Color Clothings, we strive to provide a seamless shopping experience, including efficient shipping and hassle-free returns. Please review our policies below:

1. Shipping Policy

  • Delivery Locations: We ship across India to all serviceable pin codes.
  • Processing Time: Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
  • Shipping Time: Delivery times vary by location, typically ranging from 3-7 business days.
  • Shipping Charges:
    • Free shipping for orders above ₹1000.
    • For orders below ₹1000, a nominal shipping fee will be added during checkout.
  • Tracking Information: Once your order is shipped, a tracking number will be shared via email or SMS to help you monitor its status.

2. Return and Exchange Policy

We want you to be completely satisfied with your purchase. If you are not, we offer returns and exchanges under the following conditions:

  • Eligibility: Items must be returned in their original condition, unworn, unwashed, with tags attached, and in the original packaging.
  • Return Window: Returns must be initiated within 7 days of delivery.
  • Process:
    • Contact our support team at info@colorclothings.com or call 8400033946 to request a return or exchange.
    • Once approved, ship the item to our address: Sec I Ashiyana, Lucknow, UP. Return shipping costs are the customer’s responsibility.
  • Non-Returnable Items: Certain items, such as innerwear or customized products, are non-returnable due to hygiene or personalization.
  • Refunds: Once the returned item is received and inspected, we will process a refund to your original payment method within 7-10 business days.

3. Damaged or Defective Products

If you receive a damaged or defective product, please notify us within 48 hours of delivery with photographic evidence. We will offer a replacement within 5-7 Days or full refund within 5-7 Days at no additional cost.

4. Order Cancellations

  • Before Shipping: Orders can be canceled within 12 hours of placement by contacting our customer support.
  • After Shipping: Once the order is shipped, cancellations are not permitted. You may follow the return process after receiving the order.

5. Contact Us

For further assistance with shipping or returns, feel free to reach out to us:
Email: info@colorclothings.com
Phone: 8400033946
Address: Sec I Ashiyana, Lucknow, UP

Thank you for shopping with Color Clothings! Your satisfaction is our priority.